Account & Data Deletion
Effective August 8, 2026
This page explains how users of the RouteVora Solutions mobile app and related services may request deletion of an account and associated personal data.
How to request deletion
- Use the account or profile deletion option inside the RouteVora app when available; or
- Email info@routevorasolutions.com with the subject Account and Data Deletion Request.
Information to include
Include the email address or phone number connected to the account and enough information for us to locate it. Never send your password or complete payment-card number. We may request reasonable identity verification to protect the account from unauthorized deletion.
What will be deleted
After verification, RouteVora will delete or de-identify account/profile information and associated personal information under its control, including user-submitted vehicle, image, file, support, or service information that is not required to be retained.
Information that may be retained
Limited information may be retained when permitted or required for transaction records, taxes, legal compliance, fraud prevention, security, dispute resolution, enforcement of agreements, or backup integrity. Data may remain temporarily in backups before routine deletion. Information independently held by Google Play, Stripe, PayPal, mapping providers, AI providers, or other third parties is governed by their policies.
Subscriptions
Deleting an account or uninstalling the app does not automatically cancel a Google Play or other third-party subscription. Cancel the subscription through the applicable billing provider to stop future renewal charges.
Contact
Jean Marc Ambroise LLC d/b/a RouteVora Solutions
info@routevorasolutions.com